TELEPHONE OPERATOR
Medical Oncology Office in Boulder
Rocky Mountain Cancer Centers, Colorado’s largest and most comprehensive provider of cancer care has an exciting opportunity for a personable professional Telephone Operator in Boulder.This position requires a dynamic individual with an upbeat personality.
Under general supervision, is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
Takes and relays messages in an accurate and timely manner.
Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
Provides a pleasant and helpful phone contact for callers.
Responsible for opening and closing the switchboard.
Responsible for the in-house paging system.
Performs clerical duties as assigned to maintain workflow in the department.
MINIMUM QUALIFICATIONS:
High school diploma or equivalent required. Minimum three years office experience, preferably in a medical setting.
RMCC offers a competitive salary and excellent benefit package.Qualified candidates should send their resume to Karen.mader@usoncology.com.
Please be sure to include the job title in the subject line. Your resume will not be viewed if there is no job title indicated in the subject line.
|
It is NOT ok to contact this poster with commercial interests.
 Relevant Posts:
Telephone Operator
|
