This position will be part of the Support Center providing end user application support Candidate will work in a fast paced, multi-tasking environment supporting sales teams across the world. The candidate will be responsible for researching issues and reporting any problems, updating and closing of open issues from Trouble Ticket systems and communicating back to the end user.

Exceptional communication skills (written, interpersonal, negotiation and telephone communications) are crucial. Must be able to train and explain issues to users over the phone and via email. Must be able to work independently and manage multiple tasks simultaneously. Ability to adapt to fast-paced corporate environment is vital. Creativity, accuracy, and
attention to detail are a must.

Preferred Qualifications/Skills:
College degree preferred.
Working with telecommunications/networking equipment is beneficial.
Call Center experience is a plus.
Basic telephony skills, customer service skills and CPE experience preferred.

It is NOT ok to contact this poster with commercial interests.

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