SUMMARY:
Ensures that all computers and network systems at the casino are properly functioning at all times.Work with company help desk program and troubleshoots any technology problems that may arise. Analyzes needs and assists in the implementation and on-going efforts of internal personal computer systems.
ESSENTIAL DUTIES & RESPONSIBILITIES
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and software.
Supports and maintains user account information including rights, security and systems groups as per company policies.
Documents, maintains, IT procedures for hardware & software installs.
Troubleshoot through verbal descriptions.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
None
QUALIFICATIONREQUIREMENTS:
Ability to acquire and maintain a Colorado Support Gaming License.
Knowledge ofWindows desktop and server operating systems required.
Knowledge of networking WAN & LAN preferred.
Working knowledge of SQL, Crystal Reports and Aristocrat Oasis systems preferred.
EDUCATION & EXPERIENCE:
Associates degree or equivalent combination of education and experience
2-5 years experience in a related field preferred.
1 to 2 years experience troubleshooting PCs preferred.
LANGUAGE SKILLS:
Ability to communicate with all levels of employees.
MATHEMATICAL SKILLS:
Excellent analytical, mathematical and organizational skills required
PHYSICAL DEMANDS:
Lift up to 50 lbs.
Ability to sit, stand, stoop, bend, and kneel throughout duration of shift
WORK ENVIRONMENT:
The casino environment is often loud with many distractions.
The IT server room is loud and chilly.
The casino is located in the mountains and requires a commute through canyons.
Must be able to work all shifts, nights, weekends, and holidays.
It is NOT ok to contact this poster with commercial interests.
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