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Post# A47146

IT Consulting Firm needs Customer Service Focused Consultant -

Posted on: Tuesday, 22 April, 2008  15:13
Updated On: Tuesday, 22 April, 2008  16:13
Expires On: Thursday, 08 January, 2009  20:28
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Wanted - Technology Consultant With Strong Customer Service Focus

Are your looking for the challengeand excitement of using all of your skills to help clients be moresuccessful? We have an opportunity for theright technology consultant who customers will give raving reviewsfor helping them succeed in their businesses.You will be responsible forunderstanding their business needs, monitoring their systemperformance, anticipating needs and solving their problems.

Yoursuccess will be determined by your clients’ success.Client growth and success driveGreystone Technology Group and you will be a key factor in our continued growthand success.

This position will challenge yourproblem solving skills as you become a technology consultant -a person your clients look to as a solution - a key to their success.

The five accomplishments of theoutstanding person we are seeking will include:
  1. Taking ownership of your own segment of Greystone clients and acting as the primary technology consultant. Expectations include providing sound technology advice, efficient system support, and quick emergency response.
  2. Providing unmatched customer service to all Greystone clients and associates
  3. Using and excellent understanding of small business technology and exceptional troubleshooting skills to solve issues effectively and efficiently.
  4. Acting as a key resource for all Greystone Technology Group team members
  5. Helping Greystone Technology Group develop strong technical infrastructure in order to provide better service
Yes - the position will requireexperience and technical skills listed below.The most importantcriteria, however, will be the consultative skill of using all those skills andtraining effectively to have an excellent impact on your customers’ andour business success.

Please contact us if you areinterested in the challenge and success of a lifetime.Please let us knowif your are the right person who can help us and themselves be the eliteservice providers to our clients. We want to work with you and help all of usachieve outstanding success as part of Greystone Technology Group.

Customer Service & Personal Skills

-Excellent problem solving skills and ability
-Self Starter with ability to perform well with limited supervision
-Strong oral and written communication skills and an ability to communicate with all levels of personnel
-Willingness to work flexible hours, travel, and be on call
-Ability to learn

Experience

-2 years experience in Microsoft Windows server products including Windows Server, SQL Server, Exchange, and IIS (Microsoft Small Business Server experience preferred)
-2 years experience with LAN/WAN Technology including TCP/IP, DNS, DHCP, NAT

Required Technical Skills

--Proficiency with Microsoft Office, Outlook, and Visio
--Experience with Microsoft server products including Windows Server, SQL Server, Exchange and IIS
--Experience with backup strategies and virus defense applications
--Knowledge of TCP/IP Protocol as well as DNS, NAT, and DHCP
--Understanding of network security and intrusion prevention
--Knowledge of web technologies a plus (ASP.Net, PHP, Cold Fusion, etc.)

Education

Associate’s and/or Bachelor's degree in information systems or computer science (or equivalent demonstrated work experience).

Instructions for Applying

Please send resume and cover letter via e-mail accompanied by an explanation of how you meet the above requirements.Incomplete inquiries will not be reviewed.

NO PHONE CALLS PLEASE

It is NOT ok to contact this poster with commercial interests.

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